Privacy Policy

Kyson Group Pty Ltd (“Kyson”, “we”, “our”, “us”) is committed to protecting your privacy and managing personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This policy outlines how we collect, use, disclose and manage personal information.

1. What is Personal Information

Personal information means information or an opinion that identifies an individual.

This may include (but is not limited to):

Name, company name and position
Email address and phone number
Project and enquiry information
IP address, browser and device information
Any other information provided to us directly or indirectly

2. How We Collect Information

We may collect personal information:

Directly from you (forms, emails, calls, meetings)
Automatically via our website (cookies, analytics tools)
From third parties (consultants, partners, publicly available sources)

Where reasonable, we collect information directly from you.

3. Why We Collect Information

We collect personal information to:

Respond to enquiries and provide project proposals
Deliver commercial construction and fit-out services
Communicate with clients, partners and stakeholders
Improve our website, services and operations
Comply with legal and regulatory obligations

4. Disclosure of Personal Information

We may disclose personal information to:

Employees, contractors and subcontractors
Professional advisors (legal, accounting, insurance)
Technology providers and service platforms
Government and regulatory authorities (including QBCC where required)

We will only disclose information where necessary to deliver services or comply with legal obligations.

5. Overseas Disclosure

Some third-party providers (e.g. cloud hosting, analytics platforms) may store or process data overseas.

We take reasonable steps to ensure that any overseas recipients comply with Australian privacy obligations.

6. Data Security

We take reasonable steps to protect personal information from:

Misuse or loss
Unauthorised access
Modification or disclosure

However, no data transmission or storage system is completely secure, and we cannot guarantee absolute security.

7. Retention of Information

Personal information is retained only as long as necessary to:

Fulfil its intended purpose
Comply with legal and contractual obligations

Construction-related records may be retained in accordance with industry and regulatory requirements.

8. Access and Correction

You may request access to or correction of your personal information.

Requests may require identity verification and may be subject to legal limitations.

9. Cookies & Website Tracking

We may use cookies and analytics tools to collect data such as:

Website usage
Device information
User behaviour

This information is used to improve performance and user experience.

10. Changes to This Policy

This policy may be updated periodically. The latest version will always be available on our website.

11. Contact

For privacy enquiries or complaints:

Email: info@kysoncommercial.com

Phone: 0439 672 565